Troubleshooting

Ensure you're using the correct email address associated with your account.

Use the 'Forgot Password' link if you can't remember your password.

Clear your browser cache and cookies if login fails repeatedly.

Contact support if you continue to experience issues.

Restart Excel if the add-in doesn't load properly.

Check that you have an active internet connection.

Verify you're using a supported version of Microsoft Excel (2016 or later).

Try uninstalling and reinstalling the add-in from AppSource.

Close unnecessary browser tabs and applications.

Check your internet connection speed.

Clear your browser cache and temporary files.

Try using a different browser if problems persist.

Check our FAQ page for quick answers to common questions.

Search our documentation for detailed guides.

Contact our support team for personalized assistance.

Include error messages and screenshots when reporting issues.